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- First Book Registration
- I am a program in the United States that partners with another program overseas serving children from low-income families in that country. May I order books from the First Book Marketplace?
- I am an organization operating outside of the United States. May I order books from the First Book Marketplace?
- How do I access First Book's resources for the children I serve?
- What is First Book?
- How do I find the percentage of children from low-income families that my organization serves?
- What information do I need to register with First Book?
- What makes First Book a unique childrens literacy organization?
- National Book Bank
- General Questions
- Getting Started
- Selecting Titles
- Applying for Books
- Overview - The Application Process
- The status of my application says "approved" but I haven't received an e-mail from First Book.
- How much will it cost to ship books I've received from a distribution?
- I've logged in at the Recipient Group Online Resource Center but I still can't find the link to the Book Bank. Where is it?
- How do you select which books I receive? Will I get a variety of titles based on the books I ranked with a "yes"?
- How do I fill out an application for books from a National Book Bank distribution?
- Do I have to request books for all of the children in my program?
- My application was denied. Can I apply again?
- How many books will I receive if I apply?
- How will I know that I’ve completed my application?
- The application won’t let me go to the next page. What do I do?
- Receiving the Books
- If I apply for books, can they be shipped to my program, storage facility or even to my home?
- I didn't receive all the books that I applied for from the National Book Bank. Where are the rest?
- I never received the books I was supposed to be shipped from the National Book Bank. Where are they?
- I'm picking up books from a First Book National Book Bank book distribution. What should I bring with me to the distribution site?
- I'm picking up books from a National Book Bank distribution. What type of vehicle should I bring?
- When will I receive notification about where to pick up books?
- Someone besides the person who completed the online application is going to pick up the books. What do I do?
- Will I be charged for books that I pick up from a First Book National Book Bank distribution?
- Payment
- How much will it cost to ship books I've received from a distribution?
- Can a third party pay my invoice?
- Can I use my UPS account to pay for the shipping of books from the First Book National Book Bank?
- Why did I receive an invoice from the First Book National Book Bank?
- How do I pay my First Book National Book Bank invoice?
- Technical Issues
- Book Bank - General Questions
- Book Bank - Getting Started
- Book Bank - Technical Issues
- Book Bank - Selecting Titles
- Book Bank - Applying for Books
- Overview - The Application Process
- The status of my application says "approved" but I haven't received an e-mail from First Book.
- How much will it cost to ship books I've received from a distribution?
- I've logged in at the Recipient Group Online Resource Center but I still can't find the link to the Book Bank. Where is it?
- How do you select which books I receive? Will I get a variety of titles based on the books I ranked with a "yes"?
- How do I fill out an application for books from a National Book Bank distribution?
- Do I have to request books for all of the children in my program?
- My application was denied. Can I apply again?
- How many books will I receive if I apply?
- How will I know that I’ve completed my application?
- The application won’t let me go to the next page. What do I do?
- Book Bank - Receiving the Books
- If I apply for books, can they be shipped to my program, storage facility or even to my home?
- I didn't receive all the books that I applied for from the National Book Bank. Where are the rest?
- I never received the books I was supposed to be shipped from the National Book Bank. Where are they?
- I'm picking up books from a First Book National Book Bank book distribution. What should I bring with me to the distribution site?
- I'm picking up books from a National Book Bank distribution. What type of vehicle should I bring?
- When will I receive notification about where to pick up books?
- Someone besides the person who completed the online application is going to pick up the books. What do I do?
- Will I be charged for books that I pick up from a First Book National Book Bank distribution?
- Book Bank - Payment
- How much will it cost to ship books I've received from a distribution?
- Can a third party pay my invoice?
- Can I use my UPS account to pay for the shipping of books from the First Book National Book Bank?
- Why did I receive an invoice from the First Book National Book Bank?
- How do I pay my First Book National Book Bank invoice?
- Advisory Board Grants
- Contact First Book Help